Some people just cannot make a decision no matter how hard they try. Whether it is deliberate or not they just cannot decide.
This type of a person can be very difficult for a salesperson to handle. It is hard for the salesperson to determine if it is his approach, or just the fact that you feel anything you say or do will not get him to decide.
A- The best thing to do with this type of a would be customer is to try and point out to him how delaying his purchase at present may cost him more in the future.
B- Mention why the present is the best time to decide because everything in his mind is fresh at that particular moment.
C- Mention the fact that as time goes by items usually go up in cost.
D- Mention that continuing the process means he will have to invest more in time and convenience in the future not to mention the cost of gas.
E- Try appealing to his ego. Mention to him that some people do not have the conviction that he seems to possess.
F- Put out a trial close to try and jog him into some sort of a reaction. You may not get a close but you may push him in the direction to make a decision.
There is no doubt that the person who cannot make as decision is a tough person to get to, but as long as the person is in front of you, you have a chance.
Thank you
Joe D'Ambra
www.basicsofsales.com
Sales Blogs offering sales tips.
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